AirScreen - Support

How can we help you?

How can I upgrade the AirScreen app?
How do I enable background service on Amazon Fire TV Devices running FireOS 8 (and above)?
How do I know what the protocol I am using?
How many devices can I use for a subscription?
How to delete app data on AirScreen?
How to find my App ID on AirScreen?
I cannot play movies (or only play trailers), when I get screen mirroring
Is AirScreen safe to use?
There are too many ads (advertisements)
What system versions are supported by AirScreen?

Can I convert my monthly subscription to yearly subscription?
Can I return my AirScreen Pro and get the money back?
Does AirScreen have a one-time purchase?
How do I cancel my subscription?
How do I know my purchase is successful? AirScreen Pro is activated?
Is the subscription renewed automatically after the current one expires?
What's the difference between Monthly Subscription and Monthly Pass?
Why was my payment declined?

Failed to connect to AirScreen
How to create a Wi-Fi hotspot to check if the issue is related to the local network?
How to fix audio delay?
How to fix black screen issue?
How to fix video lags?
I already paid for AirScreen Pro, but cannot use Pro feature
I cannot connect by Miracast
The picture quality is not good
Why am I getting an "Exceeded device limit" prompt?

How to use AirScreen?